Privacy Policy

This Privacy Policy explains how Canadian Citizenship Test App ("we", "our", or "us") collects, uses, shares, and protects information when you use our mobile application (the "App"). By using the App, you agree to the practices described in this policy.

1. Information We Collect

We collect information in the following categories:

1.1 Account and Login Information

Account identifiers: such as email address, name, or a user ID (depending on your login method).
Authentication data: we use secure authentication providers (e.g., Apple Sign In, Google, or email/password if enabled). We do not store your password in plain text.

1.2 Usage and Analytics Data

We use analytics to understand how the App is used and to improve performance and features. Analytics may collect:

App interactions (screens viewed, taps, feature usage)
Session duration and approximate usage patterns
Device information (model, iOS version, language, region)
App version and basic diagnostic events
Approximate location inferred from IP address (city/region level), if provided by analytics services

1.3 Diagnostics and Crash Data

Crash logs, performance data, and error reports
Device and app state information at the time of a crash (to help us fix issues)

1.4 Push Notifications Data

If you enable push notifications, we may collect and process:

Push token assigned to your device by Apple Push Notification service (APNs)
Notification preferences (e.g., enabled/disabled, categories you opt into)
Delivery events (e.g., whether a notification was delivered/opened), if enabled

You can disable notifications at any time in iOS Settings.

1.5 Purchases and Subscriptions

The App may offer subscriptions and/or a one-time lifetime purchase. Payments are processed by Apple through the App Store. We do not collect or store your payment card details. Apple may provide us with non-sensitive purchase signals (e.g., subscription status) to unlock premium features.

1.6 Support Communications

If you contact support, we may collect your email address and the content of your message.

2. How We Use Information

We use information to:

Provide and operate the App (including login, syncing progress, and restoring purchases)
Personalize study experience (progress tracking, recommendations, saved questions)
Send push notifications if enabled (study reminders, updates, important service messages)
Measure performance and improve features using analytics
Detect, prevent, and fix crashes and technical issues
Maintain security, prevent abuse, and enforce our policies
Provide customer support and respond to requests

3. Legal Bases (If Applicable)

Where required by law, we process personal data on one or more of the following bases: (a) your consent (e.g., push notifications where applicable), (b) performance of a contract (providing the App features you request), (c) legitimate interests (improving and securing the App), (d) compliance with legal obligations.

4. How We Share Information

We do not sell your personal information. We may share information in limited cases:

Service providers: analytics, crash reporting, authentication, and notification services (processing data on our behalf).
App Store / Apple: to process purchases and manage subscriptions.
Legal and safety: if required by law or to protect rights, safety, and security.
Business transfers: if we are involved in a merger, acquisition, or asset sale (you will be notified as required).

5. Third-Party Services

The App may use third-party services for login, analytics, crash reporting, and notifications (for example, services such as Firebase or similar). These providers may process certain information as described in this policy and their own privacy policies.

Tip: If you want, tell me the exact providers (Firebase Analytics, Crashlytics, OneSignal, etc.) and I will tailor this section precisely.

6. Data Retention

We retain personal data only as long as necessary for the purposes described in this policy, including to provide the App, comply with legal obligations, resolve disputes, and enforce agreements. We may retain aggregated or de-identified data longer.

7. Your Choices and Controls

Push notifications: manage in iOS Settings at any time.
Analytics: if our analytics provider supports opt-out controls, we will honor those where technically feasible.
Account: you may request account deletion (see Section 9).

8. Security

We use reasonable administrative, technical, and organizational safeguards to protect your information. No system is completely secure; we cannot guarantee absolute security.

9. Your Privacy Rights

Depending on your location, you may have rights to access, correct, delete, or receive a copy of your personal data, and to object to or restrict certain processing.

Account deletion request: You can request deletion by contacting contact@azadstudio.net. We may ask you to verify your identity before processing the request.

10. Children’s Privacy

The App is not intended for children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided personal information, contact us and we will take appropriate steps to delete it.

11. International Transfers

Your information may be processed in countries other than your own, including where our service providers operate. We take steps to ensure appropriate protections for such transfers where required by law.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will post the updated version on this page and update the Effective Date. If changes are material, we may provide additional notice within the App.